Policy
Accessibility Statement
Draft — not yet published. Last updated: [ADD DATE]
Recovery Medical Transportation Inc. is committed to providing a website and transportation booking experience that is accessible to the widest possible audience, including people who use assistive technology or have mobility, visual, hearing, or cognitive disabilities.
Website Accessibility
This website is built with accessibility in mind, aiming to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Efforts include semantic HTML, keyboard-navigable menus and forms, visible focus indicators, descriptive labels and error messages, sufficient color contrast, and support for reduced-motion preferences.
Accessibility is an ongoing effort. If you encounter a barrier using this website, please let us know using the contact information below so we can address it.
Booking Form Accessibility
Our online booking form is designed to be usable with a keyboard and screen reader, with clear step labels, error messages, and progress announcements. If you would prefer to book by phone instead of using the online form, you're welcome to contact dispatch directly.
Accessible Transportation
Our booking form allows you to describe your mobility equipment and the level of assistance you need, so we can plan an appropriate vehicle and support for your trip. This includes ambulatory transportation, wheelchair-accessible vehicles, and curb-to-curb, door-to-door, or additional hands-on assistance.
Feedback
We welcome feedback on the accessibility of this website and our transportation services. If you have difficulty accessing any part of this site, or have suggestions for improvement, please reach out using the information on our Contact page.