About Us
Transportation built around dignity and dependability
Recovery Medical Transportation Inc. is a Chicago Heights-based non-emergency medical transportation company. We coordinate rides for medical appointments, treatment visits, rehabilitation, and facility transfers throughout Chicago Heights and the surrounding south suburbs.
Our approach is simple: understand what a passenger needs, communicate clearly with the people coordinating their care, and follow through with a dependable ride.
What Guides Us
Our values
Dignity
Every passenger is treated with patience and respect, regardless of their mobility level or circumstances.
Reliability
We coordinate scheduling carefully and keep you informed, so you know what to expect from your ride.
Communication
Our dispatch team follows up on every request directly, rather than leaving you guessing.
Community
We're rooted in Chicago Heights and focused on serving the south suburban communities around us.
How We Operate
Every request goes through dispatch review
When you submit a booking request, it goes to our dispatch team — not straight to a vehicle. Dispatch reviews availability, mobility needs, and scheduling before confirming a ride, and will reach out directly if anything needs clarifying.
This means a submitted form or a paid deposit is the start of the process, not a guarantee. We'd rather confirm the details than leave you uncertain about your ride.
Our team
Driver and staff bios, along with any credentials the business would like to highlight, can be added here once supplied by Recovery Medical Transportation.