Non-Emergency Medical Transportation
Medical transportation built around your comfort.
Recovery Medical Transportation provides dependable, respectful rides for medical appointments, treatment visits, rehabilitation, discharge pickups, and other non-emergency transportation needs throughout Chicago Heights and surrounding communities.
For medical emergencies, call 911.
Respectful Assistance
Drivers and transportation assistants are trained to support each passenger with patience, dignity, and care from pickup to arrival.
Dependable Scheduling
We coordinate pickup and appointment times around your schedule, whether it's a routine visit or a same-day request.
Accessible Ride Options
Ambulatory and wheelchair-accessible vehicles, with curb-to-curb or door-to-door assistance to match your mobility needs.
Clear Communication
Our dispatch team follows up directly about your request, so you always know where things stand before your ride.
Our Services
Transportation options for every kind of medical need
From routine appointments to facility transfers, we coordinate the right vehicle and level of assistance for your trip.
Ambulatory Transportation
For passengers who can walk independently or with minimal assistance and do not require a wheelchair or stretcher.
Wheelchair-Accessible Transportation
Rides in vehicles equipped to accommodate manual and power wheelchairs, with assistance securing and transporting equipment.
Recurring Appointment Transportation
Standing rides for treatments, therapy, or other appointments that happen on a regular schedule.
Hospital and Rehabilitation Discharges
Coordinated pickups when a loved one is ready to leave the hospital or a rehabilitation facility.
Dialysis and Treatment Transportation
Regular transportation to and from dialysis centers and other ongoing treatment visits.
Long-Distance Medical Transportation
Transportation for medical appointments and facility transfers beyond our immediate service area.
Facility-to-Facility Transportation
Transfers between hospitals, rehabilitation centers, assisted-living communities, and other care facilities.
Caregiver and Companion Transportation
Room for a family member, caregiver, or companion to ride along, seating permitting.
How It Works
Requesting a ride, step by step
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1
Tell Us About Your Ride
Share your pickup, destination, scheduling, and mobility details through our online form or by phone.
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2
Receive a Booking Reference
You'll get a unique booking reference number confirming that we received your request.
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3
Pay the Booking Deposit
Submit a booking deposit securely through Stripe's hosted checkout to move your request forward.
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4
Dispatch Confirms Your Ride
Our dispatch team reviews availability and contacts you directly to confirm your ride details.
Submitting the form or paying a deposit does not guarantee vehicle availability. Every request is reviewed by our dispatch team, who will contact you to confirm your ride.
Who We Serve
Supporting patients, families, and care teams
We work with individuals and the people who coordinate care on their behalf.
Individuals and Families
Seniors
Caregivers
Assisted-Living Communities
Rehabilitation Facilities
Hospitals and Clinics
Dialysis Centers
Case Managers
Social Workers
Workers' Compensation Coordinators
Service Area
Based in Chicago Heights, serving the south suburbs
Recovery Medical Transportation Inc.61 Judith Lane
Chicago Heights, IL 60411
Communities we currently serve include:
- Chicago Heights
- Park Forest
- Homewood
- Flossmoor
- Olympia Fields
- Steger
- South Chicago Heights
- Sauk Village
- Glenwood
- Matteson
- Ford Heights
- Lansing
Don't see your community listed? Contact dispatch to ask about your specific pickup and destination.
Safety & Dignity
Every passenger deserves a comfortable and respectful experience.
We ask our drivers and transportation assistants to communicate clearly, confirm pickup and destination details before departure, and support each passenger at their pace — whether that means a hand getting into the vehicle or a few extra minutes at the curb.
Vehicles are kept clean between trips, and conversations about your health, destination, or personal circumstances stay between you and our team. If something about your ride doesn't feel right, we want to hear about it.
Clear Communication
Drivers confirm pickup and destination details before your trip.
Patient-Paced Assistance
Support getting in and out of the vehicle, at your own pace.
Clean Vehicles
Vehicles are cleaned between trips for every passenger.
Private Conversations
What's discussed during your ride stays between you and our team.
Let's get your next ride scheduled.
Tell us about your trip and our dispatch team will follow up to confirm the details.